Manual transcription

Any questions that you might have regarding our manual transcriptions.

• Do you provide legally trained transcriptionists?
• Do you provide medically trained transcriptionists?
• Which languages are supported?
• Is it possible to deliver manual transcription in real-time?
• Do you have a minimum length per file?
• Will different speakers be distinguished?
• Can I add a glossary with specific words to the transcription job?
• Do you offer services in other languages?
• Please explain your 99% quality guarantee.
• Do you provide bulk discounts?
• Do you also offer translations?
• What happens if I’m not satisfied with the quality?
• Do you add timestamps?
• Can the standard delivery time be accelerated?
• How long does it take until I receive a transcript?
• Do you provide full verbatim or clean read transcripts?
• How do you keep my files secure and confidential?
• What file formats are accepted?
• What is the difference between “Clean read” and “Full verbatim”?
• What happens to the files that I upload?
• Do you edit words (e.g. umm, uhh)?
• Where are your language experts located?